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Privacy Policy

Joe’s Sydney Fencing is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 and applicable Australian privacy principles.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Property address

  • Details relating to your fencing enquiry or project

  • Any information you provide via contact forms, email, or phone

We may also collect limited non-personal information through website analytics tools (such as browser type, pages visited, and general location data).

How We Collect Information 

We collect personal information when you:

  • Submit a contact or quote request form

  • Contact us by email or phone

  • Engage our services

  • Interact with our website​

  • ​Respond to advertisements or social media promotions
     

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations and project information

  • Deliver fencing services

  • Communicate regarding scheduling and payments

  • Improve our services and website

  • Conduct marketing activities (where permitted by law)

We do not sell, rent, or trade your personal information to third parties.
 

Disclosure of Information

We may disclose personal information where necessary to:

  • Suppliers and subcontractors involved in your project

  • Professional advisers (accountants, legal advisers)

  • Service providers assisting with website hosting or IT services

  • Government authorities where required by law
     

Marketing & Advertising

We may use third-party platforms such as:

  • Google

  • Meta (including Facebook and Instagram)

These platforms may use cookies, tracking technologies, or pixels to collect data about your interaction with our website for advertising and remarketing purposes.

You can manage your ad preferences through your browser settings or the relevant advertising platform.

Website Analytics & Cookies

Our website may use cookies and analytics tools (such as Google Analytics) to collect information about how visitors use our website. This helps us improve functionality and user experience.

You may disable cookies in your browser settings, however some website features may not function properly.
 

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission can be guaranteed as completely secure.
 

Updates to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.
 

Access & Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate. To do so, please contact us using the details below.
 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: Jsydneyfencing@hotmail.com

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